A lot can be done to improve the project just by one person doing it. Don't have a daily build server? Make one. Set your own machine up with a scheduled job to make builds at night and send out email results. Does it take too many steps to make the build? Write the makefile. Nobody does usability tests? Do your own hallway usability tests on the mailroom folks with a piece of paper or a VB prototype..
there's always some person without an outbound filter who feels compelled to tell you about how he uses Opera, so he doesn't have this problem, although, frankly, I could care less what Anonymous uses. He's not even human to me, he's anonymous.Joel refers to Jeff Bigler's description of Tact Filters. Here is Jeff's entire post.
I came up with this idea several years ago in a conversation with a friend at MIT, who was regularly finding herself upset by other people who worked in her lab. The analogy worked so well in helping her to understand her co-workers that I decided to write it up and put it on the web. I've gotten quite a few email messages since then from other people who have also found it helpful..
All people have a "tact filter", which applies tact in one direction to everything that passes through it. Most "normal people" have the tact filter positioned to apply tact in the outgoing direction. Thus whatever normal people say gets the appropriate amount of tact applied to it before they say it. This is because when they were growing up, their parents continually drilled into their heads statements like, "If you can't say something nice, don't say anything at all!"
"Nerds," on the other hand, have their tact filter positioned to apply tact in the incoming direction. Thus, whatever anyone says to them gets the appropriate amount of tact added when they hear it. This is because when nerds were growing up, they continually got picked on, and their parents continually drilled into their heads statements like, "They're just saying those mean things because they're jealous. They don't really mean it."
When normal people talk to each other, both people usually apply the appropriate amount of tact to everything they say, and no one's feelings get hurt. When nerds talk to each other, both people usually apply the appropriate amount of tact to everything they hear, and no one's feelings get hurt. However, when normal people talk to nerds, the nerds often get frustrated because the normal people seem to be dodging the real issues and not saying what they really mean. Worse yet, when nerds talk to normal people, the normal people's feelings often get hurt because the nerds don't apply tact, assuming the normal person will take their blunt statements and apply whatever tact is necessary.
So, nerds need to understand that normal people have to apply tact to everything they say; they become really uncomfortable if they can't do this. Normal people need to understand that despite the fact that nerds are usually tactless, things they say are almost never meant personally and shouldn't be taken that way. Both types of people need to be extra patient when dealing with someone whose tact filter is backwards relative to their own.
"It seems to me that people often don't even know whether it is standard time or daylight-saving time. It doesn't hurt to use EST or PST, but I've certainly seen people write PST when it is daylight-saving time, so I think it's fine to say just eastern time or Pacific time. It's better to leave off a detail than to get it wrong!"I agree with grammar girl. If you have the discipline to use CST or CDT accurately, go ahead. Otherwise, you should play it safe. For March 20, 2008, use "The server issue was resolved at approximately 6:30 AM Central Time". Grammar Girl continues to describe a frustration that Arizonans can relate to.
"Also, after living in Arizona and missing enough meetings because of time-zone confusion, I like to spell things out as clearly as possible, so I appreciate it when people say something like "We're meeting at 1:00 p.m. eastern time -- that's 10:00 a.m. your time." (Of course, then you need to make sure you do the conversion right.)"
We have been navigating the red tape in our company to get some software tools we want to be effective. This quote from Milton Friedman kept coming to my mind.
There are four ways in which you can spend money. You can spend your own money on yourself. When you do that, why then you really watch out what you're doing, and you try to get the most for your money. Then you can spend your own money on somebody else. For example, I buy a birthday present for someone. Well, then I'm not so careful about the content of the present, but I'm very careful about the cost. Then, I can spend somebody else's money on myself. And if I spend somebody else's money on myself, then I'm sure going to have a good lunch! Finally, I can spend somebody else's money on somebody else. And if I spend somebody else's money on somebody else, I'm not concerned about how much it is, and I'm not concerned about what I get.Here is a video of Milton Friedman about this. Here is a chart of the quadrants he talks about.
There is no solution. Each solution is terribly wrong. Eric Bangeman at ars technica writes, “The IE team has to walk a fine line between tight support for W3C standards and making sure sites coded for earlier versions of IE still display correctly.” This is incorrect. It’s not a fine line. It’s a line of negative width. There is no place to walk. They are damned if they do and damned if they don’t.
That’s why I can’t take sides on this issue and I’m not going to. But every working software developer should understand, at least, how standards work, how standards should work, how we got into this mess, so I want to try to explain a little bit about the problem here, and you’ll see that it’s the same reason Microsoft Vista is selling so poorly, and it’s the same issue I wrote about when I referred to the Raymond Chen camp (pragmatists) at Microsoft vs. the MSDN camp (idealists), the MSDN camp having won, and now nobody can figure out where their favorite menu commands went in Microsoft Office 2007, and nobody wants Vista, and it’s all the same debate: whether you are an Idealist (”red”) or a Pragmatist (”blue”).
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