In July, I attended a personality seminar run by Persogenics. I have done several personality, self helpy things in my life. Sometimes I get a little wary of this kind of thing. There are a few things I found useful from the seminar.
The workshop focused on improving the communication between people with very different styles. There are four patterns people use to communicate: Dominant, Expressive, Analytical and Amiable. Most people have a primary and secondary way of communicating.
One of the best stories was one the facilitator told of a rafting trip they went on as a company. It was a hoot to hear how the people of the different styles interacted with each other.
The bottom line for me were two things to remember per communication style. One was what the person of the style was to remember. The other was what others could keep in mind when communicating with the person. This is what I remember:
A dominant communicator should remember to ask not tell. Others should remember to take them seriously but not personally.
An expressive communicator should let others know when they are talking out loud. Others should restate what they heard them say. If appropriate, touch them to let them know you understand what they said. Paraphrase, playback.
An analytical communicator should let others know when they are thinking, "Let me think for a moment". Others should give them time (5-10 seconds) after asking them a question.
An amiable communicator should remember to speak up now, sooner is better than later. Others should ask to ask, "May I ask you something?"
This came up for my wife and I last night. It has helped us to avoid misunderstandings. It may help me at work too. It will serve me to remember these lessons.
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